Excella is a technology consulting firm serving commercial, non-profit, and federal clients in the Washington, DC area. Excella builds innovative custom software solutions with a strong focus on Agile engineering practices. We believe that great work leads to great things –- for our clients and our employees. We are growing fast and need passionate, innovative people who love working with technology and are ready to make an impact.
Here's what you can expect from us:
As an IT Support Coordinator, the person will be responsible for solving and responding to all Tier 1 and Tier 2 support requests. As a small team, you will be involved in business operations from day one. This is a great opportunity to start your IT career. We believe in teaching good technology habits and providing our customers with “White Glove Service”.
We are looking for a quick learner, with a passion for technology and effective problem solving skills and the ability to find new solutions to issues. Someone who is detail oriented, organized, and excited to learn and work as part of a team and independently, with strong interpersonal, verbal and written communication skills. Excellent customer service skills are a must. This is a 40 hour/week, non-exempt role.